Integrate ServiceNow with AiStrike for automated and manual alert notifications and direct incident-response actions — creating and updating ServiceNow incidents from AiStrike.
Prerequisites
An admin must create a dedicated ServiceNow user for AiStrike:
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Log in to ServiceNow as an admin and go to User Administration → Users.
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Click New, enter a User ID (email
threat@aistrike.comif required), and submit. -
Open the new user, set a password, and save it securely.
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Assign the roles
rest_api_explorerandweb_service_admin.
Connector configuration
In AiStrike, go to Dashboard > Integrations, find the ServiceNow connector, click Connect to ServiceNow, and enter:
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Username
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Password
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ServiceNow Domain
Click Connect to finalize.
Test connectivity
Open any Composite Alert in AiStrike, go to the Remediations tab, click the ServiceNow icon, and verify a notification/incident is created in ServiceNow.